Terms and conditions
Payment – a 25% non-returnable deposit is payable at the time of booking and the balance is paid no later than 4 weeks prior to arrival.
Damage deposit – a damage deposit is required at the time when the balance is paid; the amount is £50 each for the two smallest cabins and £100 each for the other three. This amount is refunded, provided all is well, after inspection of the property. If excess cleaning is required and there are damages, the owner reserves the right to deduct money from this deposit. If excessive dog hairs are found on furniture and beds, then money will be deducted for this reason. The refund will be paid within 7 days.
Accommodation cleanliness – the hirer undertakes to keep and finally leave the cottage and its contents in the same state as they were found. In the case of multiple hire of cabins, the cutlery, crockery and other items which may have been moved, must be returned to the original position.
Occupancy – the property can only be occupied by those named on the booking form. The number of persons must not exceed the number which is advertised, unless sanctioned by the owner.
Arrival/Departure – Arrival time is from 3pm and departure is by 10am unless otherwise agreed.
No Smoking – there is no smoking in any of the buildings.
Cancellation by Hirer – there can be no refunds of monies already paid, unless the owner can re-let the property. Cancellation insurance is recommended.
Cancellation by Owner – In the unlikely event that the property becomes unavailable to let, due to circumstances beyond the owners control, all monies already paid to the owner shall be refunded.
Access – The owner reserves the right to enter the property at any reasonable time during the occupancy.
Complaints – If the hirer has any reason to complain, he/she should contact the owner immediately and not after returning home.
Swimming pool – children should not be allowed to enter the gates of the pool area or use the pool unless supervised by an adult.
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tel: 01425 478920 or email |  |